Laura Zubulake worked as an equities salesperson at UBS Warburg LLC from August 23, 1999, until her termination on October 9, 2001. She was a director on the U.S. Asian Equities Sales Desk and reported to Matthew Chapin after Dominic Vail left the position. Zubulake filed an EEOC charge alleging gender discrimination on August 16, 2001, and commenced this action on February 15, 2002, claiming sex discrimination and retaliation.
On June 3, 2002, Zubulake served her first document request seeking all documents concerning communications by or between UBS employees concerning her. UBS produced approximately 350 pages of documents, including about 100 pages of emails, in July 2002. The parties entered into an agreement on September 12, 2002, providing that UBS would produce responsive emails from five specified individuals if retrieval was possible.
Zubulake produced over 450 pages of emails herself, including a chain with a message from Chapin to Andrew Clarke indicating that it was not a question of if but when they would get rid of her. UBS's email system used HP OpenMail, with backups created daily, weekly, and monthly using Veritas NetBackup, resulting in 94 tapes that might contain responsive emails from Chapin, Clarke, Tong, Datta, and Hardisty. UBS also archived external emails sent or received by registered traders on optical disks searchable with Tumbleweed software.
After UBS declined to search backup tapes due to estimated costs of $300,000, the parties appeared before Magistrate Judge Gorenstein on December 2, 2002. UBS produced Christopher Behny for deposition on January 14, 2003, who described the backup protocols and restoration process, which takes about five days per tape. UBS later estimated restoration costs at approximately $175,000 to $180,000 plus attorney time.
Zubulake moved for an order compelling UBS to produce emails from backup tapes and imposing sanctions for failure to preserve and produce those emails.